Privacy Policy

Last updated: January 24, 2025

Introduction

This Privacy Policy describes how Rainbow_Glitter_com (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from rainbowglitter.com.au (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Contact details including your name, address, phone number, and email.
  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information including your username, password, security questions, and other information used for account security purposes.
  • Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Information We Collect about Your Usage

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include:

  • Information about how you access and use our Site and your account.
  • Device information, browser information, and information about your network connection.
  • Your IP address and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:

  • Companies who support our Site and Services, such as Shopify.
  • Payment processors who collect payment information to process your payment and fulfill your orders.

How We Use Your Personal Information

  • Providing Products and Services: To process payments, fulfill orders, and provide notifications related to your account and transactions.
  • Marketing and Advertising: To send marketing communications and show personalized advertisements.
  • Security and Fraud Prevention: To detect and address possible fraudulent or malicious activity.
  • Communicating with You and Service Improvement: To provide customer support and enhance our Services.

Cookies

We use Cookies to improve our Site and Services, run analytics, and better understand user interaction. For more information about Shopify-related cookies, see Shopify Cookie Policy.

You can control or block Cookies through your browser settings, but this may affect your user experience.

How We Disclose Personal Information

We may disclose personal information to third parties under certain circumstances, including:

  • Vendors performing services on our behalf (e.g., IT management, payment processing, customer support).
  • Business and marketing partners for advertising and promotional purposes.
  • In connection with legal obligations, business transactions, or when you provide consent.

Children's Data

The Services are not intended for children. We do not knowingly collect personal information about children. Parents or guardians may contact us to request the deletion of any personal information provided by their child.

Security and Retention of Your Information

We take reasonable measures to protect your information but cannot guarantee "perfect security." Retention of your information depends on factors such as legal obligations and service needs.

Your Rights

You may have rights such as:

  • Accessing and obtaining details of personal information we hold about you.
  • Requesting deletion or correction of your personal information.
  • Managing communication preferences and withdrawing consent where applicable.

Contact us to exercise these rights. We will respond as required by applicable law.

Contact

If you have any questions or requests, please contact us: